Complimentary Shipping On All Orders

RETURNS & EXCHANGES

SHIPPING

We do not ship outside of the U.S. at this time. Please allow 1-2 days for processing, after placing your order. Once shipped, your package should be to you within 7 business days. If you are located in Hawaii or Alaska, please allow for 7-10 business days.

Please contact us at contact@madamelemy.com with any shipping questions or concerns.

RETURNS & EXCHANGES

The LEMY 30-day guarantee®: We want you to love your Madame Lemy product. If you are not totally satisfied, please fill out the form on this page within 30 days of your purchase, and we will provide a return shipping label free of charge. Once we receive the product, we will provide you with a full refund.

Please allow 5-10 business days for your credit card refund to be processed.

We only accept returns for products purchased on www.madamelemy.com. If you purchased your Madame Lemy product at one of our authorized retailers, you will need to contact them for assistance.

GIFT RETURNS

We do not allow gift returns at this time.

MISSING OR DAMAGED PARCELS

If your Madame Lemy package is missing, please thoroughly check your property including entrances and exits, garage facilities, and with your neighbors.

If you still cannot locate your package, please follow up with customer service at contact@madamelemy.com.

 

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